The front desk reception as always was great . Very friendly and puts you at ease as soon as get there . The room was excellent, very clean and fresh smelling. The view from our room was great. The small deck off the room is such a nice way to unwind after traveling all day . The beds and pillows are very comfortable and the noise level in the hotel is very low . The hotel itself has free guest laundry, a communal kitchen area, and a BBQ area on the west side of the building with a picnic table and chairs. The bars and restaurants are all within walking distance after being in/on a vehicle for the day . The continental breakfast was just right with muffins, coffee, tea, fresh fruit, and yogurt . The restaurant in the hotel is very nice, the staff very friendly, and service is good as is the food. Can’t wait for our next trip to Fernie BC !
We always choose the Superior Rooms with the balcony or the Mt Fernie Suite with balcony…
Fabulous friendly staff are all so helpful – I was amazed by the laughter of the cleaning women, a sign to me that the staff like their employment. Everything was cleaned to perfection and anything I needed was provided with a smile. I was injured while on vacation and they did everything they could to make me comfortable. They’re environmentally friendly – make sure the cleaning staff know you want to reuse your towels so hang them up! I recommend this lodge – the beds, bedding and pillows were plentiful and extremely comfortable.
Pet friendliest hotel you’ll ever find. I’m a sales rep who travels with my dog and this is by far the BEST experience I have had of all the hotels I’ve stayed in with my dog.
Loved the character of the rooms with wooden accents, cozy, comfortable, clean, small attention to details appreciated. Great value! Thoroughly enjoyed our meal in Frida. Loved the facilities you offer. Great concept – have set yourself apart from the standard lodge/motel rooms! Thanks for innovation – it’s refreshing! We will definitely return! Keep up the quality.
We’re a group of friends on a motorcycle trip and the lodge accommodated by having rooms on the bottom floor (easier to get our gear in and out of the room) They have a games room with darts, pool table, foose ball etc. which was perfect as we had it all to ourselves. On the upper floor there is a large common kitchen with large setting area which is great for a group. They also have a BBQ and picnic table by the BBQ. We were also very pleased to see a motorcycle wash station that we all took advantage of. Staff was very accommodating and friendly.
The room and hotel facilities were perfect for our girls trip with two small children. Great experience!
When I called to advise of our late arrival, the guest agent was incredibly friendly. The dog package is AMAZING, and the dog bowl so smart. We will absolutely stay again. Best pet friendly hotel I’ve stayed at so far all across Canada. 🙂
Me and my boyfriend stayed at the Red Tree Lodge this past weekend, and WHAT A GETAWAY! Everything from checking in to checking out was amazing. The free bike rentals alone were incredible! So easy to check out, and it was so close to town it was easy to zip out for lunch anywhere! We brought our puppy George, and never have I ever experienced a place so accommodating for dogs! George had his very own supplied water/food dish and a little goodie bag with his name attached! The supplied breakfast was amazing as well! Tim Hortons muffins, fruit and yogurt, YUM!
All the staff was so pleasant! So helpful with every question we had. The hot tub and sauna room was so quaint and the pool was perfect temperature, and large supply of pool noodles! Perfect for sparring with! haha! We will be back again for sure! Already planning our next visit for next May. Cannot wait! Thanks again for making my 26th birthday extra special!
The pet friendliness was above and beyond we have ever encountered. Thank you for making George and us feel at home! A+++
Extremely impressed with our booking. We called 30 minutes away and the front desk gal went out of her way to help us. Amazing customer service, we will totally return.